MyRadioAccess redirect removal instructions
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What is MyRadioAccess?
The MyRadioAccess toolbar claims to provide users with direct access to various radio stations, music videos, podcasts, and other related features - 'MyRadioAccess - Free Online Radio, Music Videos, Podcasts & More - All from one convenient place on your browser!' These false claims often trick users into believing that MyRadioAccess is a legitimate browser extension, however, it is categorized as a browser hijacker and a potentially unwanted program (PUP). After infiltrating the system, MyRadioAccess modifies browser settings and monitors Internet browsing activity.
MyRadioAccess installs on Internet Explorer, Google Chrome, and Mozilla Firefox, and assigns the homepage, new tab URL, and default search engine browser settings to the ask.com webpage. In addition, it installs a number of applications and browser plug-ins that prevent users from reverting these changes. By modifying settings without users' permission, MyRadioAccess significantly diminishes the Internet browsing experience, since users are redirected to ask.com without their consent. In addition, MyRadioAccess is developed to monitor Internet browsing activity and collect various software and hardware information, which is shared with third parties who can misuse it to generate revenue. This information may contain personally identifiable details, and therefore, having MyRadioAccess installed on your system might lead to privacy issues. For these reasons, you are strongly advised to uninstall this toolbar from your system.
Mindspark Interactive Network (the developers of MyRadioAccess) have released tens of identical PUPs. Although EverydayLookup, MetroHotspot, LotteryStream, and other toolbars developed by this company offer different features, they have identical behavior. As with MyRadioAccess, rather than providing the functionality promised, these toolbars cause unwanted browser redirects and collect various user/system information. Their purpose is to generate revenue and users receive no real value.
How did MyRadioAccess install on my computer?
All extensions developed by Mindspark Interactive Network are distributed using a deceptive software marketing method called 'bundling' - stealth installation of rogue applications together with the chosen software. Many users do not pay enough attention when downloading and installing software - they rush these processes and skip the 'Custom/Advanced' settings, unaware that potentially unwanted programs are concealed within that section. This behavior often results in inadvertent installation of bogus applications.
How to avoid installation of potentially unwanted applications?
There are two main steps you should take to prevent installation of apps such as MyRadioAccess. Firstly, pay close attention during the download procedure - follow each step and decline all offers to install additional programs. Secondly, software should be installed using the 'Custom/Advanced' options - this will reveal any concealed potentially unwanted programs and enable you to cancel them.
MyRadioAccess browser hijacker installer set-up:
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Quick menu:
- STEP 1. Uninstall MyRadioAccess application using Control Panel.
- STEP 2. Remove MyRadioAccess redirect from Internet Explorer.
- STEP 3. Remove MyRadioAccess browser hijacker from Google Chrome.
- STEP 4. Remove MyRadioAccess homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove MyRadioAccess redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
MyRadioAccess browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for “MyRadioAccess Internet Explorer Toolbar”, select this entry and click 'Uninstall' or 'Remove'.
After uninstalling the potentially unwanted programs that cause browser redirects to the MyRadioAccess website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
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MyRadioAccess browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the 'gear' icon (at the top right corner of Internet Explorer), select 'Manage Add-ons'. Look for 'MyRadioAccess', 'Toolbar BHO', and 'edbar.dll', select these entries and click 'Remove'.
Change your homepage:
Click the 'gear' icon (at the top right corner of Internet Explorer), select 'Internet Options', in the opened window, remove hxxp://home.tb.ask.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the 'gear' icon (at the top right corner of Internet Explorer), select 'Manage Add-ons'. In the opened window, select 'Search Providers', set 'Google', 'Bing', or any other preferred search engine as your default and then remove 'Ask Web Search'.
Optional method:
If you continue to have problems with removal of the myradioaccess browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select 'Tools' and click 'Extensions'. Locate 'MyRadioAccess', select this entry and click the trash can icon.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select 'Settings'. In the 'On startup' section, click 'set pages', hover your mouse over hxxp://home.tb.ask.com and click the x symbol. Now, you can add your preferred website as your homepage.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select 'Settings', in the 'Search' section, click 'Manage Search Engines...', remove 'Ask' and add or select your preferred domain.
Optional method:
If you continue to have problems with removal of the myradioaccess browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select 'Add-ons'. Click 'Extensions' and remove 'MyRadioAccess 7.18.7.30314'.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select 'Options', in the opened window, remove hxxp://home.tb.ask.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click 'I'll be careful, I promise!'.
In the search filter at the top, type: 'ask.com'
Right-click on the found preferences and select 'Reset' to restore default values.
Optional method:
Computer users who have problems with myradioaccess browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select 'Extensions'. Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select 'Settings'. In the 'On startup' section look for the name of the browser hijacker and click 'Disable'.
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select 'Privacy and services', scroll to bottom of the page and select 'Address bar'. In the 'Search engines used in address bar' section look for the name of the unwanted Internet search engine, when located click the 'Disable' button near it. Alternatively you can click on 'Manage search engines', in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select 'Disable'.
Optional method:
If you continue to have problems with removal of the myradioaccess browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
Internet Radio Toolbar
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
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A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free. software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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Removal assistance:
If you are experiencing problems while trying to remove myradioaccess browser hijacker from your Internet browsers, please ask for assistance in our malware support forum.
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